"If you don't know where you're going, any road will get you there." - Lewis Carroll
In today's fast-paced business environment, having a clear vision and a well-defined strategy is not enough. To succeed, your organisation must align its goals, plans, resources, budgets, key performance indicators (KPIs), and incentive programmes with its vision. This alignment means that all parts of the business are working together towards the same vision. It creates a measurable, vision-driven framework that helps your organisation achieve its goals effectively and efficiently. When everyone is on the same page, it's easier to achieve success.
If you're the CEO of a company, you might find that 7 out of 10 of your managers are not fully aligned with your vision (Forbes, 2020). Do you think there's any chance that they're going to hit their targets this year? Or next?
Highly aligned companies grow revenue 58% faster, are 72% more profitable, and retain customers 2.23-to-1 (LSA 3x Organizational Alignment™ Research).
To achieve alignment, it's important to start with the big picture. This is where your organisation’s vision comes in. In plain language, the vision is a statement that reflects where your organisation wants to go in the long term. A well-crafted vision statement has three characteristics:
It is clear and concise, so everyone interprets it the same way.
It is inspirational, so everyone wants to come along.
It is measurable, so you can track progress and know when you've arrived.
The vision statement will help your organisation clearly communicate its goals and aspirations to all stakeholders, including employees, customers, investors, and partners.
Once the vision statement is established, the next step is to align strategic goals with the vision. Strategic goals should be specific, measurable, achievable, relevant, and time-bound (SMART). Each goal should have a clear link to the vision statement, and its achievement should contribute to the realisation of your organisation's overall vision.
Business plans should be developed with the strategic goals in mind. The plans should outline how your organisation will achieve its goals, including the resources needed, the timelines, and the KPIs to track progress. Business plans should be updated regularly to reflect changes in your organisation's environment, such as shifts in market conditions, technology advancements, or regulatory changes. When business plans are developed with the strategic goals in mind, you can better anticipate the resources you will need to achieve your goals, and can adjust your plans accordingly.
Resource allocation should be aligned with the business plans. This includes human resources, financial resources, and physical resources. The allocation of resources should be based on the strategic goals and business plans to ensure that your organisation has the necessary resources to achieve its objectives.
Budgets should be developed based on the business plans and resource allocation. Resources and budgets aligned with the business plans will help your organisation focus its investments on the activities that will help achieve your strategic goals, and ensure you are making the most effective use of your resources.
KPIs should be developed to measure the progress towards the strategic goals. KPIs should be specific, measurable, and aligned with the business plans. KPIs aligned with the business plans provide a clear way to measure progress and identify areas for improvement. By setting specific, measurable KPIs, you will better understand your organisation’s performance and adjust activities as needed to ensure you are achieving your goals.
Incentive programmes should be aligned with the achievement of business plans. Incentives should be based on the achievement of KPIs and should reward your people for contributing to the organisation's overall success. Incentive programmes should be designed to motivate your people to work towards the achievement of your organisation's vision. Incentive programmes aligned with the achievement of business plans will help to motivate your people and drive performance towards the desired outcomes. By rewarding employees for contributing to your organisation's success, you can build a culture of innovation, creativity, and teamwork, which can improve overall organisational performance.
An example of an organisation that has achieved a measurable, vision-driven alignment across all business activities is Apple Inc. Apple's vision statement, when Steve Jobs started the now iconic company, was "to make a contribution to the world by making tools for the mind that advance humankind." Apple's strategic goals were aligned with this vision statement and focused on creating innovative products that improve people's lives.
Apple's business plans were developed with the strategic goals in mind. The plans focused on creating products that aligned with the strategic goals and were supported by the necessary resources. Apple's resource allocation was aligned with the business plans, with significant investments in research and development and marketing to support the creation and launch of new products.
Apple's budgets were aligned with the strategic goals and reflected the priorities of the organisation. The budgets were focused on the creation of innovative products and the expansion of the company's global footprint.
Apple's KPIs were aligned with the business plans and were used to monitor the progress of the organisation. The KPIs were focused on measuring the company's financial performance, market share, and customer satisfaction.
Apple's incentive programmes were aligned with the achievement of KPIs. The programmes were designed to reward employees for contributing to the organisation's success and focused on innovation, creativity, and teamwork.
In conclusion, achieving a measurable, vision-driven alignment across all business activities is critical to the success of any organisation. This alignment requires a clear and concise vision statement, aligned strategic goals, business plans, resource allocation, budgets, KPIs and incentive programmes.